HOW CAN WE HELP?

  • LOCAL SHIPPING

    Next Day Shipping (2 - 3 Working Days): $6 or FREE for orders above $500

    All Next Day Shipping will be provided by SingPost or Qxpress. Tracking will be provided via email once the order has been processed.


    Same Day Shipping: $22

    Only eligible for orders confirmed before 4pm. Orders received after 4pm will be delivered before 4pm the next day. All Same Day Shipping will be provided by GrabExpress or Lalamove.


    Self-collection: Free

    Self-collection can be done at our Cineleisure outlet (8 Grange Road, #02-04A/#02-05 Cineleisure, Singapore 239695). We are open daily from 1pm to 9pm. All self-collection must be done within 3 days of order confirmation. If collection is not done, you will be deemed to have forfeit the order and no refund will be made.


    Do note that we are unable to change the delivery address once an order has been shipped. During promotions or festive periods, processing time may be longer. Thank you for your patience!

  • INTERNATIONAL SHIPPING

    We currently provide international shipping to selected countries. For shipping to areas not listed, kindly contact us at [email protected] for more information. All fees are listed in Singapore Dollars.

    All international shipping will be provided by Aramex International. Tracking will be provided after the order has been processed.

    Your shipment may be subjected to customs, import duties, and taxes, which may differ depending on each country's laws. Unfortunately, we have no control over these charges. We do not collect taxes or duties at checkout and therefore, you will be responsible for paying such charges if required to clear customs at your destination country. EXIT will not be held responsible for any delays caused by destination custom clearance processes.

    Shipping fee to Australia

    Up to 1kg $30
    Up to 2kg $40
    Up to 3kg $58
    Up to 4kg $80
    More than 4kg $106

    Shipping fee to Brunei

    Up to 1kg $22
    Up to 2kg $30
    Up to 3kg $43
    Up to 4kg $62
    More than 4kg $85
    More than $1,300 spent Free Shipping

    Shipping fee to Cambodia

    Up to 1kg $30
    Up to 2kg $40
    Up to 3kg $58
    Up to 4kg $80
    More than 4kg $106

    Shipping fee to Canada

    Up to 1kg $48
    Up to 2kg $72
    Up to 3kg $90
    Up to 4kg $108
    More than 4kg $150

    Shipping fee to China

    Up to 1kg $30
    Up to 2kg $40
    Up to 3kg $58
    Up to 4kg $80
    More than 4kg $106

    Shipping fee to France

    Up to 1kg $48
    Up to 2kg $72
    Up to 3kg $90
    Up to 4kg $108
    More than 4kg $150

    Shipping fee to Hong Kong

    Up to 1kg $22
    Up to 2kg $30
    Up to 3kg $43
    Up to 4kg $62
    More than 4kg $85
    More than $1,300 spent Free Shipping

    Shipping fee to India

    Up to 1kg $30
    Up to 2kg $40
    Up to 3kg $58
    Up to 4kg $80
    More than 4kg $106

    Shipping fee to Indonesia

    Up to 1kg $22
    Up to 2kg $30
    Up to 3kg $43
    Up to 4kg $62
    More than 4kg $85
    More than $1,300 spent Free Shipping

    Shipping fee to Italy

    Up to 1kg $48
    Up to 2kg $72
    Up to 3kg $90
    Up to 4kg $108
    More than 4kg $150

    Shipping fee to Japan

    Up to 1kg $35
    Up to 2kg $44
    Up to 3kg $56
    Up to 4kg $68
    More than 4kg $96

    Shipping fee to Laos

    Up to 1kg $35
    Up to 2kg $44
    Up to 3kg $56
    Up to 4kg $68
    More than 4kg $96

    Shipping fee to Malaysia

    Up to 1kg $15
    Up to 2kg $22
    Up to 3kg $30
    Up to 4kg $38
    More than 4kg $46
    More than $800 spent Free Shipping

    Shipping fee to Mexico

    Up to 1kg $48
    Up to 2kg $72
    Up to 3kg $90
    Up to 4kg $108
    More than 4kg $150

    Shipping fee to Netherlands

    Up to 1kg $48
    Up to 2kg $72
    Up to 3kg $90
    Up to 4kg $108
    More than 4kg $150

    Shipping fee to New Zealand

    Up to 1kg $35
    Up to 2kg $44
    Up to 3kg $56
    Up to 4kg $68
    More than 4kg $96

    Shipping fee to North America

    Up to 1kg $48
    Up to 2kg $72
    Up to 3kg $90
    Up to 4kg $108
    More than 4kg $150

    Shipping fee to Philippines

    Up to 1kg $22
    Up to 2kg $30
    Up to 3kg $43
    Up to 4kg $62
    More than 4kg $85
    More than $1,300 spent Free Shipping

    Shipping fee to South America

    Up to 1kg $102
    Up to 2kg $158
    Up to 3kg $216
    Up to 4kg $260
    More than 4kg $302

    Shipping fee to Spain

    Up to 1kg $48
    Up to 2kg $72
    Up to 3kg $90
    Up to 4kg $108
    More than 4kg $150

    Shipping fee to Thailand

    Up to 1kg $22
    Up to 2kg $30
    Up to 3kg $43
    Up to 4kg $62
    More than 4kg $85
    More than $1,300 spent Free Shipping

    Shipping fee to Vietnam

    Up to 1kg $30
    Up to 2kg $40
    Up to 3kg $58
    Up to 4kg $80
    More than 4kg $106

    Shipping fee to United Kingdom

    Up to 1kg $48
    Up to 2kg $72
    Up to 3kg $90
    Up to 4kg $108
    More than 4kg $150
  • EXCHANGES & RETURNS

    All sales made are final. At the moment, EXIT does not accept returns/exchanges for both local and international orders.

    Do note that we are unable to change the delivery address once an order has been shipped. We will try our utmost to work with our delivery partner to resolve any issues, but do understand that we cannot be held responsible for any delays or delivery issues in the event you have made a mistake in your order. If such an error causes the order to be lost, rejected or destroyed, we cannot issue a refund or replacement of any kind.

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